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yon key in between 1 and 3 is troubling me

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  • #16
    Send it back. You should get it fixed before it gets worse. MAKE SURE you BACK everything up. If there is a problem with the motherboard or hard drive ( Probably Not) They will not guarantee that they will send you hard drive back with the unit. It might be a factory install one. It happened to me once.

    They might even say take the hard drive out before you send it in. It is just under 1 small phillips screw.

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    • #17
      They DID say to take the battery out, will I void the warranty if I remove the hd also?
      Help support (C)atfish (A)nd (K)ool Pleco's, Houstons premier fish club.

      David Seratt
      Co-President of CAK

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