City Pets

[stevenallenbarnard]

i've been in there a couple of times. the prices were decent although the store didn't look very nice. Last time I was there, though, it was impossible for me to get any help and I walked out without making a purchase. oh well, sucks for them, I was trying to buy 5 of their giant clown loaches (the 35.99 ones). Last time I was in there, they also had some HUGE honkin fish in what looked like a 175 bowfront. the fish was so big it couldn't even turn around or move in the tank, and they had a bunch of rock and other fish in there as well. It was a "display" tank at the very fron of the store by the windows. this was several months ago of course

[newb]

+1 agreed. the acne guy...I guess thats what you would call him...is extremely rude. I will not go back there unless it is a last resort for something. I have seen multiple times them be rude to many customers. I was there once when I was first starting out and asked one of the guys working for some help in the FW section and his words were, "I dont work in the FW section" and just left it at that...didnt even go find somebody that did. They are a very firm believer in offering the "asian love" discount...which I totally understand(I guess), but dont do it when Im the next customer in line and then try and charge me the full price. Like I said, unless they are the only ones with an Eheim part that I need...I will not be returning to this store.

[nitty]

I was coming back from nw Houston and thought I'd stop in and buy a new fish for a 20 gal. I just cycled. I called them 5 miles away at 7:30 and they said they close at 8pm. I got there at 7:45 to find the door was locked. I told the guy that was at the door I just called 15 minutes ago and was told 8pm. With a mean-mug and very rude tone, he said "well come in then"(exact words). 2or3 minutes inside the store I found 2 fish I wanted. ...And then it happen. Every single light in the freshwater section turned off. Some guy with a very bad case of acne told me I should get there earlier next time. Then he said that I couldn't even get the fish I wanted either. I actually made it back to my car before their closing time at 8pm. Fish Ranch would have never did that. So from now on, I'll give all my business to Mike over at Fish Ranch.