Houston Aquarium Warehouse - a different view!

[eklikewhoa]

Feedback is feedback.

Just because a place has outstanding feedback it doesn't mean they won't also have negative feedback.

Now in the first post you stated that you were scammed out of $100... now my understanding is that "scam" would mean that you were cheated out of your money in an unethical way so surely this needs to be brought to attention.

[finfan]

ek... the treatment part is mostly having to hear lectures about how most people are stupid and don't know how to do anything with fish and also an overall attitude of looking down on customers, the money part... like i said rather not get into details... but the store did not keep their end of the bargain despite promising, i know this place has good prices and mostly good livestock and many have had great experiences, i did not and so i thought i would share

as some of you may know from my posting pattern, i'm not the kind to post negative things and usually avoid any confrontation whenever possible, this was just simply my experience and i realize others have had great experience there

[FrontosaurusRex]

The first time i went to HAW i felt like i was being "talked down to" but the more i went and the more i got to know Dan, the more i realized that he was just trying to help me. Dan is just a very blunt person, but i've never known him to be out right MEAN. And I think EK is right, we need a little more elaboration. I'm sorry you had a bad experience, but i really think you should give him another chance.

[eklikewhoa]

finfan, could you elaborate on how you were treated that made you feel this way as well as how you were scammed out of your money?

[Rico]

i still haven't been here but does this place have any CA cichlids?

[imagirlgeek]

Before this thread gets going, I want to ask that everyone keep in mind that this is a 'Retailer's Feedback' forum and everyone is entitled to post their experiences - both good and bad. So please do not post any 'hate replies'. Rebuttals are welcome, as are common experiences, but keep personal attacks out of it please.

I'll be watching....:lupe:

[finfan]

i know this is not going to be a popular topic here because many of you are blindly in love with this place, i was not thinking about posting but decided against my better judgment to do it anyway, i know i many of you will get mad and post hate replies.. that is fine

i think its only fair that the bad is expressed with the good, because of the consistent low prices (good thing about this place), i've been here several times and taken rude customer service/verbal abuse thinking who cares since the prices are low, but i started thinking and there is no reason for me to get treated like crap and then pay money for a $2 discount on something, so i don't care if i never get anything from here, yes the prices are low, but i'm unwilling to give up dignity to get a good price on fish, also i won't get into details but i was scammed out of $100 here and will never return