EDIT: If you get a chance to call regarding a problem... do it because the phone guy was completely awesome and helpful.
Well... In total I have ordered over $115 (with discount) worth of materials from this business. I realize they are a supporter and offer us a discount. But to me...now... it doesn't mean much.
I would have been better off buying from someone from craigslist.
I ordered a dog crate. The shipment came in a smallish box... not including the crate. I called. (received an email saying the same thing... They said they had to send it separately. I also mentioned that a bottle of fabric/ odor cleaner was half spilled....no comment. My second order (made before I received the first) was missing the small thing to sealant I decided to order just to have on hand. Still no sealant.... no replacement of cleaner.... no crate. So about $53+ shipping worth of materials- and that is with the discount. So at this moment I am not pleased. It's a shame too...but I think in the future I will simply stick with FosterandSmith. At least F&S return emails.
Well... In total I have ordered over $115 (with discount) worth of materials from this business. I realize they are a supporter and offer us a discount. But to me...now... it doesn't mean much.
I would have been better off buying from someone from craigslist.
I ordered a dog crate. The shipment came in a smallish box... not including the crate. I called. (received an email saying the same thing... They said they had to send it separately. I also mentioned that a bottle of fabric/ odor cleaner was half spilled....no comment. My second order (made before I received the first) was missing the small thing to sealant I decided to order just to have on hand. Still no sealant.... no replacement of cleaner.... no crate. So about $53+ shipping worth of materials- and that is with the discount. So at this moment I am not pleased. It's a shame too...but I think in the future I will simply stick with FosterandSmith. At least F&S return emails.
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